Imaging forms one of the twelve core Fit For the Future workstreams. Building on the Clinical Imaging and Medical Physics (CLIMP) Directorate’s recent ISAS (Imaging Services Accreditation Scheme) accreditation, and the service improvement and transformation work that the TOHETI programme is leading, CLIMP has demonstrated commitment as a Directorate, to embedding quality improvement into everyday practice. The learning that has been engendered through TOHETI will feed into the Fit For the Future Imaging Workstream and support its aims to further pull together Directorate-wide transformation/improvement themes.
Siemens Management Consulting
CLIMP directorate worked closely with Siemens Management Consulting for just over a year to drive the internal development workstream. Partnership established series of rapid improvement events (RIE) to concentrate efforts into a single week by identifying problems (waste) in current processes and proposing and testing solutions that can be implemented immediately. The RIE is about changing the way we work and sets the expectation that service improvement is part of everyone’s day job. Representatives from all staff groups and grades participate in RIEs and empowering our teams to make changes to processes is central to the methodology. During the week we:
This engagement work allowed development of GSTT radiology dashboard that displays current performance metrics on demand, capacity and performance in real time. Monitoring of dashboard has enabled shorter waiting times, improved service processes, improved safety of care and reduced variation in processes for patients. There is still work underway to ensure that radiology dashboard is used more widely amongst all staff groups in radiology.
CLIMP Transformation Programme next steps